CUSTOMER SUPPORT
At Kanya's Yarn Designs, I value my customers and want to ensure their satisfaction with my products. If you have any questions or concerns, please do not hesitate to reach out. I'm here to help!
You can contact me by phone at 630-306-0576 or by email at thaibear8@gmail.com.
Have any questions or concerns? I'm always ready to help. You can reach me by phone at 630-306-0576 or by email at thaibear8@gmail.com.
If you prefer, you can also fill out this form to the right, and I will get back to you as soon as possible.
RETURNS
At Kanya's Yarn Designs, I want you to love your purchase. If for any reason you are not completely satisfied with your order, please contact me to initiate an exchange. Please note that items are not eligible for refund..
FAQ
Do you offer international shipping?
Yes, I offer international shipping to select countries. Shipping prices and delivery times may vary by location.
How do I return an item?
To initiate a return, please contact me at thaibear8@gmail.com. Please include your order number and the reason for the exchange.
What is your return policy?
Most items may be exchanged within 30 days of purchase, for an item of equal or greater value. Most items are not eligible for refund. Please see our full return policy for more information.
How do I track my order?
Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to track your order on my website or on the carrier's website.
How can I contact your couriers?
If you have any questions about your delivery, please contact our customer support team at thaibear8@gmail.com.
What are your delivery options?
We offer standard shipping and express shipping options. Shipping prices and delivery times may vary by location.